Assessor Resource

BSBSMB412A
Introduce cloud computing into business operations

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to individuals who use problem-solving skills and take responsibility for adopting and promoting approaches that will improve business operations.

This unit describes the performance outcomes, skills and knowledge required to understand the fundamentals of internet computing and cloud services. It involves undertaking a basic review of business computing needs and identifying options for introducing cloud computing services into a small business or work area in an organisation.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

review and analyse business computing needs, including equipment and software, and business use

analyse research information about cloud computing

perform a cost-benefit analysis

make a business case to introduce cloud computing

prepare a plan and support others to implement cloud computing.

Context of and specific resources for assessment

Assessment must ensure:

access to relevant documentation

candidate’s individual business need is used as the basis for assessment.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

portfolio of information relating to cloud computing needs and options for the business

oral or written questioning to assess:

knowledge of cloud computing options relevant to the candidate’s business

cost-benefit analysis

business case and implementation plan.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

BSBSMB404A Undertake small business planning

BSBSMB405B Monitor and manage small business operations

ICAWEB201A Use social media tools for collaboration and engagement.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to identify computing use and business needs

communication skills to request information from diverse sources

literacy skills to interpret technical information and business documents

numeracy skills to:

analyse and compare data relating to cloud computing

prepare short and long-term budgets

research skills to source and analyse information about cloud computing.

Required knowledge

fundamentals of cloud computing, including key terms and concepts

sources of information about cloud computing for micro or small business, and options specific to the business

organisational format and requirements for preparing a budget

organisational protocols for using the services of specialist advisors.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Review may include:

determining business needs

identifying all tasks undertaken

identifying gaps in equipment and needs

listing all computer equipment

obtaining data on computer use

stocktake of software and licences.

Computing resources and use may include:

hardware

peripherals

software and licences

usage:

client relationship management (CRM) system

data storage and archiving

e-commerce

email communication

file management

remote access to data and services for mobile workers.

Computing needs may include:

accessing software

CRM system

data storage and archiving

e-commerce

email communication

file management

remote access to data and services for mobile workers.

Fundamentals of cloud computing may include:

basics of virtualisation

emerging trends

opportunities and risks

public, private and hybrid clouds

scalability

security and privacy

technical support.

Types of services may include:

infrastructure as a service (IaaS)

platform as a service (PaaS)

software as a service (SaaS)

additional services:

storage as a service (STaaS)

security as a service (SECaaS)

data as a service (DaaS)

test environment as a service (TeaaS)

desktop as a service (DaaS)

application programming interfaces (API) as a service (APIaaS).

Benefits may include:

increased efficiencies

reduced costs and overheads

solutions to business needs.

Risks may include:

lack of privacy

reduced security.

Cost-benefit analysis may include:

analysis of opportunities and risks

comparison of current costs with potential costs

short-term and long-term costs and benefits.

Business case may include:

discussion with decision makers and advisors

documented proposal

summary of financial information

whiteboard or visual management board analysis.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review current computing resources and use, and document in a manner consistent with organisational requirements 
Identify and discuss future computing needs and potential improvements to business operations with staff or team members 
Collate information collected in the review and summarise business computing needs in line with organisational requirements 
Research the fundamentals of cloud computing, the types of services offered, and their costs 
Seek assistance from specialist advisors as required, to determine relevant cloud computing services 
Undertake basic cost-benefit analysis for introducing cloud computing 
Identify potential opportunities and risks associated with introducing cloud computing to the organisation 
Prepare a business case for implementing cloud computing services or other required changes, and seek approval where required 
Prioritise the introduction of cloud computing, including short-term and longer-term goals 
Prepare a budget that caters for short and long-term priorities, following organisational format and requirements 
Independently or through the services of a specialist advisor, outline the steps and activities to be undertaken to introduce cloud computing into the business 
Communicate and promote the key features of the plan to others 
Organise training and coaching to maximise cloud computing potential 
Encourage and support individuals and work groups to become more efficient in using cloud computing 

Forms

Assessment Cover Sheet

BSBSMB412A - Introduce cloud computing into business operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Assessment Record Sheet

BSBSMB412A - Introduce cloud computing into business operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: